Legal texts of the seller

DANUVIUS CONSULTING d.o.o.

Vijeća Europe 95 32000 Vukovar Croatia

E-mail: [email protected] Website: www.keliro.eu

Managing Director: Ivan Covic

VAT Number (OIB/VAT ID): 86242387473

Responsible for website content: DANUVIUS CONSULTING d.o.o.

TERMS AND CONDITIONS

1. General

These Terms and Conditions govern the sale of Keliro products through this website. By placing an order, customers agree to these Terms and Conditions.

1. Products

Keliro products are alcoholic beverages intended exclusively for persons of legal drinking age according to the laws of their country of residence.

Product descriptions and images are provided for informational purposes. Minor variations in packaging or labeling may occur.

1. Prices

All prices are displayed in EUR and include applicable taxes unless otherwise stated.

Shipping costs are shown separately during checkout.

1. Orders

Orders are subject to acceptance and product availability.

DANUVIUS CONSULTING d.o.o. reserves the right to refuse or cancel orders in case of pricing errors, stock issues, or suspected fraudulent activity.

1. Payment

Accepted payment methods are displayed during checkout.

Goods remain the property of DANUVIUS CONSULTING d.o.o. until full payment has been received.

1. Delivery

Delivery times are estimates and may vary depending on destination and logistics providers.

Customers are responsible for ensuring compliance with local laws regarding the purchase and importation of alcoholic beverages.

1. Liability

DANUVIUS CONSULTING d.o.o. shall not be liable for indirect damages resulting from the use of products purchased through this website.

1. Governing Law

These Terms shall be governed by the laws of the Republic of Croatia.

CANCELLATION TERMS

Consumers have the right to withdraw from their purchase within 14 days of receiving the goods, without providing a reason, unless exemptions under applicable consumer protection laws apply.

To exercise the right of withdrawal, customers must notify DANUVIUS CONSULTING d.o.o. in writing via email.

Products must be returned unopened, unused, and in their original condition.

Refunds will be processed after receipt and inspection of the returned goods.

Return shipping costs are borne by the customer unless otherwise required by law.

DANUVIUS CONSULTING d.o.o. processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Croatian legislation.

Personal data is collected solely for:

• Order processing
• Customer communication
• Legal and accounting obligations
• Website functionality and security

Personal data is not sold to third parties.

Customers have the right to access, correct, delete, restrict processing, and request portability of their personal data.

Requests may be submitted to: [email protected]

PRIVACY POLICY

Information collected may include:

• Name
• Address
• Email address
• Telephone number
• Payment information
• Website usage data

Data is processed only for legitimate business purposes and retained only as long as necessary to fulfill legal and contractual obligations.

The website may use cookies to improve user experience and analyze website traffic.

Users may manage cookie preferences through their browser settings.

For privacy-related questions: [email protected]

SHIPPING INFORMATION (VERSANDINFORMATIONEN)

Orders are generally processed within 1–3 business days.

Delivery times depend on destination country and selected shipping method.

Alcoholic beverages may only be delivered to persons of legal drinking age.

Customers are responsible for ensuring that the import and purchase of alcoholic beverages is permitted in their jurisdiction.

Shipping costs are calculated during checkout based on destination and order quantity.

For wholesale and export inquiries, please contact:

[email protected]